Frequently Asked Questions

After successful order placement a confirmation email will be sent. If not received check your spam folder. After your order has been shipped a shipping confirmation email will be sent, typically within 3 business days. Custom orders may take longer to make and ship.

Please see individual product descriptions for estimated delivery time.

Yes, all orders include tracking. Some shipping providers will have a 2 – 3 day delay in updating tracking.

Please review your shipping confirmation email. Orders with multiple items may ship separately. Tracking for each package will be emailed once each package has shipped.

Please email customer service at support@giftandgadgetworld.com  Please include 2-3 photos showing the damage. Orders that arrive damage are eligible for replacement or store credit.

Please email customer service at support@giftandgadgetworld.com Please include 2-3 photos showing the wrong item. Orders that receive the wrong item are eligible for replacement or store credit only.

Please email customer service at support@giftandgadgetworld.com  stating that you would like to return your order. Return shipping is at buyers expense. Once your order is returned it will be inspected for use and then a refund will be processed. Shipping costs are not refundable.

Refund times depend on each individual financial institution. Please allow up to 20 business days for your bank to process.

Customers are able to cancel individual items or entire orders that haven't entered the shipping process.  To cancel an order, please email us at support@giftandgadgetworld.com  Please note that orders that have begun processing for shipment cannot be canceled. Custom/personalized orders cannot be canceled once work has begun

Other modifications such as updating or editing your shipping address and contact information (email, phone number, etc.) must also be requested within the 1 day (24 business hours) period. NOTE: To assure seamless delivery of your items, please carefully check your cart and shipping information before confirming your order.  Gift and Gadget World cannot be held responsible for customer errors in shipping addresses.